What is Dig-Smart?

Dig-Smart is workforce management software designed for utility companies to assist in the management of excavation requests, commonly referred to as one call tickets.

Does Dig-Smart software work in all US States, Canadian Provinces?

Yes, our software is compatible with every one call center assuming the call center transmits one call tickets electronically (email, FTP, web service, etc).

Does Dig-Smart software support positive response?

Yes, the software can provide automatic feedback to the one call center where laws mandate this process.

How long has Dig-Smart software been on the market?

In 2006 Dig-Smart, LLC purchased all rights to the Dig-Smart software brand, trademark and technology via acquisition. The Dig-Smart brand, trademark and technology were first developed as an off-the-shelf Esri product in January of 2004 by Bergmann Associates PC of New York.

First Publication: ArcNews Fall 2004

What requirements are needed for the integration of Dig-Smart with Cityworks?

Dig-Smart products can generate work orders or service requests directly inside of Cityworks. However, you are required to have the Cityworks Work Order or Service Request API. The API allows data to seamlessly flow back and forth. 

I’d like to set up a web demo, how does that happen?

Simply contact us and we’ll invite you to a GOTO Meeting at a date/time of your choosing.