Dig-Smart, LLC

Your Eyes Underground!!!

ABOUT US:

Dig-Smart, LLC was founded with one purpose, to produce
the ultimate one call ticket management software solution for utility operators who run a GIS centric, ESRI environment. The core product known throughout the industry as Dig-Smart Enterprise has been actively helping utilities manage their one call tickets since 2003.

ENTERPRISE 5.1:

Dig-Smart Enterprise v5.1 is now available and fully compatible with the latest ArcGIS 10x release. Dig-Smart, LLC will support ArcGIS 9.2, 9.3 and 9.3.1 at the Dig-Smart Enterprise 4x versions. Please contact your Dig-Smart, LLC representative to coordinate your upgrade to version 5x if you plan on using ArcGIS 10. If you are an ArcGIS 9x customer and wish to upgrade to the latest Dig-Smart 4x release, please also contact your representative for instructions/requirements.

DIG-SMART 360 READY FOR TESTING:

Dig-Smart’s newest product, a web based ticket management system driven by ArcGIS Server has moved into full testing. Dig-Smart 360 uses ArcGIS Server along with Silverlight to provide a web experience for users looking to move ticket management completely to the internet. Relying on WIFI and 3G/4G cell connections, users will have the opportunity to perform ticket analysis anywhere they go. Please contact us to set up a demonstration for your utility.

Software:

Dig-Smart Analyzer

As an ArcMap® add-on, Dig-Smart Analyzer is the main component of the Enterprise environment. Its ease of use and toolbar format provides ticket screeners with a dependable and user-friendly environment for performing and conducting ticket sorts and analysis.

Dig-Smart Field

Working exclusively with Dig-Smart Enterprise, Dig-Smart Field gives organizations the power to take electronic, mapped tickets directly into the field, insert notes and comments, attach field photos and post all content back to the database.

Dig-Smart SMS

Dig-Smart SMS serves as an out-of-office assistant when no one is around to check for tickets. Using cell phone-based text messaging, mobile teams are quickly alerted of any new emergency tickets.

Any Ticket, Any Format, Any Call Center... Guaranteed !