EPC 2013 Award Winner for ArcGIS Destop Based Application

About Us:

Dig-Smart, LLC has a mission of providing the ultimate one call ticket management software solution for utility operators who support the ArcGIS platform by esri. Dig-Smart, LLC offers easy to use, off the shelf software that supports all aspects of utility locating including: spatial analysis and data overlays, field investigations, site meet tracking, damage and incident reviews as well as compliance and audit verification.

Enterprise 6.0:

Dig-Smart Enterprise v6.0 is now available and fully compatible with the latest ArcGIS 10.2x releases. Dig-Smart, LLC currently supports ArcGIS 9.3 and 9.3.1 at the Dig-Smart Enterprise 4x versions and ArcGIS 10.0 and 10.1 at the Dig-Smart Enterprise 5x versions. Newly mandated call center positive response for Michigan 811 (MissDig) and ON1-Call (Ontario, Canada) are now fully supported in versions 5x and 6x of Enterprise.

Dig-Smart 360:

Dig-Smartís newest product, a web based ticket management system driven by ArcGIS Server has been finalized and is now shipping. Dig-Smart 360 uses ArcGIS Server along with Silverlight to provide a web experience for users looking to move ticket management completely to the internet. Relying on WIFI and 3G/4G cell connections, users have the opportunity to perform ticket analysis anywhere they go.

Dig-Smart 360 is available for purchase under the Standard or Advanced licensing terms. The Standard version requires full internet access to run the application, including field access. The Advanced version is supported by ArcGIS Server Mobile and can work in a disconnected state.



Software:

ImageDig-Smart Analyzer

Dig-Smart Analyzer is the main component of the Enterprise environment. Its ease of use and ArcMap toolbar provide ticket analyzers with a dependable and user-friendly environment for performing and conducting ticket analysis and data overlays.

ImageDig-Smart Field

Working with Dig-Smart Enterprise, Dig-Smart Field gives organizations the power to take electronic, mapped tickets directly into the field, insert notes and comments, attach field photos, capture positive response and post all content back to the corporate database.

ImageDig-Smart 360

Dig-Smart 360 is designed to provide ticket management features through the use of a web browser. Working in conjunction with ArcGIS Server and Silverlight, users can access tickets from any location with an internet connection.

Image Any Ticket, Any Format, Any Call Center